Gaya APA

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Manajemen mutu - Mutu organisasi - Panduan mencapai sukses berkelanjutan Quality management - Quality of an organization - Guidance to achieve sustained success. (2018). Jakarta: BSN-Badan Standar Nasional.

Gaya MLA

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Manajemen mutu - Mutu organisasi - Panduan mencapai sukses berkelanjutan Quality management - Quality of an organization - Guidance to achieve sustained success. . Jakarta: BSN-Badan Standar Nasional, 2018. Buku Teks.