Gaya APA

Teknologi informasi - Manajemen layanan - Bagian 1: Persyaratan sistem manajemen layanan Information technology - Service management - Part 1: Service management systems requirements. (2018). Jakarta: BSN-Badan Standar Nasional.

Gaya MLA

Teknologi informasi - Manajemen layanan - Bagian 1: Persyaratan sistem manajemen layanan Information technology - Service management - Part 1: Service management systems requirements. . Jakarta: BSN-Badan Standar Nasional, 2018. Text.